The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They have really great customer service here. They always put their customers first, regardless of the situation.