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Murtis H Taylor Multi-Service Center - Adult Community Mental Healthcare

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Murtis H Taylor Multi-Service Center - Adult Community Mental Healthcare
Murtis H Taylor Multi-Service Center - Adult Community Mental Healthcare
(2 Reviews)
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3167 Fulton Road Cleveland, OH 44109
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2 star average for Recommended
Depending on who I spoke with, it seemed like they were either annoyed and didn't want to give me an answer when I asked a question, or more often, redirected my question as if they could get me side tracked and off subject and tried to get me to think that their solution was a far better choice and my suggestion or question was not even under consideration. Mind you, they did answer some of my questions, but not all of them. And, in some instances, more or better information would have been very helpful. There was/is a nurse that was absolutely the best to work with-which is the only reason I stuck with them for so long. You see, I am a very patient, tolerant, and intelligent person. But, my son ended up changing counselors five times due to changes in their company or another counselors' inadequacies. All of this left both of us feeling flustered and depressed about the whole experience.
On top of this over half the time they wouldn't follow through With THEIR original plan or they would skip the appointment all together, many times without a call.
On a happier note, I could tell that they took pride in their own and their office's appearance. It looked well organized and taken care of.... although, I did need to take my own reading material and my son needed to bring something entertaining, due to the lack of magazinesand toys to choose from, (the ones that were available weren't very interesting).
I would not refer my family and friends here. I don't think any one should be treated with the misdirected and false respect that I received from the counselors.
by Anonymous xxx.xxx.164.86
May 23, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
No, it wasn't too loud
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 09, 2011
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Map and Directions
3167 Fulton Road, Cleveland, OH 44109