i went with a clients parents to pick up remainder of personal effects this place was so horrible,i can not even understand how they were still in business their former client still has devasting nightmares as well as lasting emotional ,mental,and physical scars no they didnt physically abuse this person ,but they sure didnt oversee that all her needs were being met especially where safety and well being are concerned i sure wouldnt recommend this for one of my family or friends-just my opinion HEALTH AND SAFETY should be a priority