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Highland County - Child Support, Job & Family Services

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Highland County - Child Support, Job & Family Services
Highland County - Child Support, Job & Family Services
(4 Reviews)
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1575 North High Street Suite 100 Hillsboro, OH 45133
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
Very few of my questions were answered, which is unacceptable. I went there for information and got very little. At first, they started to listen to my perspective, but quickly downplayed it. I didn't really feel like they cared about what I was saying. They take for ever getting things done. You can never get a hold of them when you call and you never get called back. when you go in to see someone you better not plan anything because you sit in the waiting room pretty much all DAY. Just to drop off a paper your going to wait almost 2 hours. They didn't go out of their way though. They really need to work on improving their professional reputation. I for sure didn't feel very welcome by the staff. I felt like I was in their way!
by Alias xxx.xxx.200.50
May 27, 2014
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.137.226
June 25, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this counselor answer all of your questions?
Some were answered
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous xxx.xxx.216.147
January 07, 2013
Was this provider's office too cold?
Yes, I was freezing
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Colleen xxx.xxx.21.146
December 19, 2012
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Map and Directions
1575 North High Street Suite 100, Hillsboro, OH 45133