They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were very polite and helpful and made sure that I had everything I needed. The office was very easy to locate. I didn't have any trouble finding it at all. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me.