She answered my questions and spent a lot of time with me. I didn't feel like she was trying to rush my appointment at all. There was no annoying music playing while I waited or during my visit. She always makes an extra effort to be polite and courteous. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. She is very calm and understanding the entire time. I could tell she really cares about everyone who visits her.