They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I got an appointment quickly. I've never had to wait too long. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.