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Buckingham & Associates

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Buckingham & Associates
Buckingham & Associates
(7 Reviews)
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13050 Parkside Drive Fishers, IN 46038
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
3 star average for Recommended
Value
4 star average for Value
Buckingham and Associates is the worst counseling office. They lost my private papers, uploaded my private documents to another patients file and asked me 3x to sign a release as they could not find it. I showed up to a counseling appointment one evening only to be told, "Didn't we call you? The counselor had an emergency" I called and left a message cancelling my appointment and they are still trying to charge me $100.The counselor, Stephanie, did not do what she said she would and also violated my HIPPA rights. The majority of their counselors have left due to the office being such a disorganized mess. I would NOT recommend Buckingham and Associates. I tried to leave zero stars on this site but it would not let me.
by Donna xxx.xxx.7.2
April 03, 2019
I went to this provider To help my children cope with a recent divorce. I was totally denied the opportunity Based on my ex-wife desires. I thought the professional would be more interested in doing what was best for the kids instead of catering to a angry ex. desire to alienate me from my children's life. I was very disappointed that this establishment was not even willing to open the door of comunications.
by Father with a Broken heart for his kids xxx.xxx.71.213
June 10, 2015
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Would you recommend this counselor to others?
Absolutely Not
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
by Anon xxx.xxx.183.5
September 09, 2013
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider rush your appointment?
Not too much, but somewhat
by christina xxx.xxx.64.22
January 10, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.238.18
January 08, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider use excessive foul language?
No
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider answer all of your questions?
Some were answered
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.100.109
October 17, 2012
Were you able to relax during your appointment?
Yes
by Anonymous
March 12, 2011
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Map and Directions
13050 Parkside Drive, Fishers, IN 46038