Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs