Paul Bookbinder, DVM, DACVS

Paul Bookbinder, DVM, DACVS
Upstate Veterinary Surgical Center 220 Genesee Street Canastota, NY 13032
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Consumer Feedback

(54 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Would you recommend this veterinarian to others?
I Already Have
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Candi xxx.xxx.183.121
October 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.40.65
September 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.168.210
September 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.148.58
September 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.27.43
August 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by rich giarrusso xxx.xxx.47.11
August 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Sandie Cooney xxx.xxx.151.106
July 13, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the whole office from the front door to the back door. This group deserves some type of AWESOME DR AND STAFF AWARD! My son is in a W/C and Bud is his BFF( not to mention the rest of the family adore him as well ) my son was able to call whenever day or night and find out how Bud was doing. Bud came home today and my son has tears of joy instead of pain..Thank you each and everyone of you including the staff at the hospital. YOUR THE BEST
by Bud Olsen xxx.xxx.211.10
May 29, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 18, 2012
Paul Bookbinder is a phenomenal surgeon & vet. He's done all but one of the surgeries on my animals for the past 15+ years (and that was an out of town emergency). I now live 2 hours away from his office, and still drive there. Compassionate, approachable, generous with his time and energy, highly skilled - can't say enough great things about Paul. My only complaint: he won't do surgery on humans!

His staff is equally skilled, attentive and compassionate.

Absolutely two thumbs up.
by Anonymous
December 31, 2011
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