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Taylor Locke A Dvm

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Taylor Locke A Dvm
Taylor Locke A Dvm
(50 Reviews)
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9023 Woodman Road Richmond, VA 23228
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Consumer Feedback

(50 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.66.8
May 04, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you confident that your pet was safe in this veterinarian's care?
Yes
Was it easy to find parking at this veterinarian's office?
Extremely easy, and close to the entrance
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.206.203
April 26, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Anonymous xxx.xxx.96.24
April 09, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was this provider's staff friendly?
Yes, they went above and beyond
by Linda Barone xxx.xxx.124.156
March 24, 2013
Was the waiting area spacious?
No, but I can always find a seat
Would you refer this provider to a family or friend?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by briank xxx.xxx.122.233
March 11, 2013
Was this veterinarian friendly?
Yes
Was this veterinarian friendly?
Very! The most welcoming office I've visited!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Debbie K xxx.xxx.214.111
March 01, 2013
Dr. Taylor and his whole staff are friendly, and committed. Joe himself is so compassionate, and he's very wise as both an advisor on decisiions and a care provider. I have gone to this practice for about 15 years, with three different cats and two dogs. I trust them and am grateful to have everyone there to work with both when there is a problem and for routine care.
by DM xxx.xxx.142.20
February 26, 2013
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this veterinarian leave your pet unattended for an extended period of time?
Yes, they left my pet alone for too long
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.254.37
February 11, 2013
Does this veterinarian promptly return your phone calls?
Yes
by Anonymous xxx.xxx.12.111
January 28, 2013
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this veterinarian friendly?
Yes
Was this veterinarian's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Yes
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Anonymous xxx.xxx.10.250
January 16, 2013
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Map and Directions
9023 Woodman Road, Richmond, VA 23228