Directory > Providers > Pet Services > Veterinarians > WA > Hoquiam > Raintree Veterinary Center > Reviews

Raintree Veterinary Center

Nearby

Veterinarians

Blue Cross Veterinary Clinic

Aberdeen, WA

Anderson, Douglas DVM

Aberdeen, WA

Bergey Michael Dvm

Aberdeen, WA

Companion Animal Hospital

Aberdeen, WA
Get Featured on Wellness.com > Learn More
Raintree Veterinary Center
Raintree Veterinary Center
(3 Reviews)
> Get Phone Number & Directions
300 Myrtle Street Hoquiam, WA 98550
Add a Review

Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this veterinarian prominently display their diplomas or business license?
Yes
Does this veterinarian give unbiased advice?
Yes
by Anonymous xxx.xxx.248.22
April 05, 2013
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Shari Channell xxx.xxx.74.202
February 20, 2013
Whenever I bring my pet in for an appointment, they always address both of us by name and make us feel welcome. The staff is all very friendly.

I was impressed when I saw that they were using advanced, current equipment. It made me feel so much better knowing that my pet was being treated with top-of-the-line equipment.

MY ONE COMPLAINT, AND WHY WE WILL NEVER GO BACK:
Charlie has had health issues over the last couple of years, and has had to spend several nights at the vet on different occasions.
This last time, when we picked him up, he was returned to us with quite a bit of dried on feces on his hind-end and tail. This was how we had to take him home, and then bathe him before bringing him into the house. Thankfully we have hot and cold running water outside. Charlie is not one to mess in his kennel. He is a very clean dog. Leaving a dog in their feces boarders on abuse!

When I called today to cancel his follow up appointment, and stated why I was cancelling, there was no apology. The response was "well, call us if Charlie's condition worsens"

Up until this incident, I would have given Raintree Veterinary Center a 5-Star rating. If there would have been a simple apology when I called today, I would not be writing this review. But $700 for a 1 night stay, to have our dog returned covered in feces, then to not even receive an apology when it was brought to their attention, is inexcusable. They are being paid to 'care' for my dog, not just 'medicate' my dog!
by unhappy dog-mom xxx.xxx.192.174
October 22, 2012
Add a Review
Map and Directions
300 Myrtle Street, Hoquiam, WA 98550