Pope Jeffrey R Vmd

Pope Jeffrey R Vmd
Pope Jeffrey R Vmd 1718 Golden Mile Highway Monroeville, PA 15146
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The staff was rude and obnoxious. When I asked if I would be waiting long for my puppy, I was told now, 2 1/2 hours later she was given to me. In the mean time they fawned over other clients. (I asked because I had another dog at home who needed put out). Most of the staff come across as cold and uncaring. The doctor lacked compassion, even if he was knowledgeable. When I asked for an honest opinion, I don't feel I was given one.
by Mom2twodogs xxx.xxx.23.122
August 14, 2013
I'm absolutely going to recommend them. The staff is knowledgeable and well-informed. They were able to answer all my questions, except the ones they needed to have their boss's input on. I've never worried about them being understaffed or not being able to help me right when I need it. They put in the extra effort to make me and my pet feel valued and important. They were so kind and attentive to me when I recently had to put one of my cats to sleep. Dr. Pope is the best veterinarian I've ever gone to.
by Lydia xxx.xxx.221.106
March 18, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this veterinarian give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.4.172
February 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.157.38
April 02, 2012
Was this provider's staff friendly?
No, they were rude
Was this veterinarian's staff friendly?
Not one bit
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous
February 19, 2012
I have been seeing Dr. Pope as my vet for many years and I couldn't be happier. I highly recommend his practice.
by Anonymous
February 02, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
October 23, 2011
Dr. Pope is a fantastic vet. He may have a gruff personality, but he knows how to diagnose a problem and has been spot on with my pets on numerous occasions. I definitely trust his judgment.
by Anonymous
September 01, 2011
Did this provider have reasonable prices?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 31, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this veterinarian rush your appointment?
No
by Anonymous
June 27, 2011
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