I've never seen a vet be more careful or gentle than they were with my pet. My pet felt so much better when we left. They take every opportunity to ensure that clients leave satisfied with their visit each and every time. My appointment started on time, and the wait was much shorter than other offices I have been to. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They are so friendly and you can tell they really love working with animals. and you can tell my dog is really special or that is what he says about them. They followup with you and call enven after minor surgery to follow up. And when my finicky dog was not eating Dr. Poe even went back to the text books and researched why a healthy dog would choose not to eat. We finally solved the mystery. He was use to cavier and was not going to eat cereal. Basically he wanted his highly expensive diet that his ancestors had always eaten.