They always take that extra step to make me feel special. I always enjoy my appointments here. They never left my pet unattended and were very attentive and caring. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.