I had a very pleasant experience while they took care of my dear Cosmopolitan. She passed away a few years ago. When they found out the sent me a sympathy card. I still have it on the fridge. They won my heart totally that day. Now I have another Maine Coon and a Cockatoo that need a Vet, this is why I am filling this poll. So I hope to be able to see you soon TCVH :)