Mohawk Valley Veterinary Services

Mohawk Valley Veterinary Services
Mohawk Valley Veterinary Services RR 5 Herkimer, NY 13350
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Did the waiting room smell clean?
Yes
Did you feel safe in this provider's care?
No
Did this provider take time with you at your appointment?
Somewhat
by Anonymous xxx.xxx.211.108
August 27, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Was the temperature in the office acceptable to you?
Perfect
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.117.132
April 10, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this veterinarian prominently display their diplomas or business license?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.10.108
January 03, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.184.122
November 29, 2013
Did you spend a lot of time in the waiting room at this veterinarian's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous xxx.xxx.108.68
July 03, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this veterinarian prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.99.1
April 15, 2013
Did this veterinarian prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.102.47
February 27, 2013
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. The next time my pet gets sick, there’s no way I’d ever bring them anywhere else. I wouldn’t trust anyone else with my pet. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I've never had to remind them who I am or what my pet's condition is, they remembered both of our names by the second appointment. They go out of their way to make us feel special and welcomed. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
They took exceptional care of my cats, were very compassionate and went out of their way to keep my pets healthy.It is about time our area got veternarnians who care about my pets as much as I do.
by joanie xxx.xxx.132.251
February 02, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.114.60
December 14, 2012
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I felt very safe in their care. I definitely trust them. I'm thrilled with how my appointment went. My pet was able to recover quickly under their care. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room.
by PENNY xxx.xxx.133.44
October 18, 2012
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