I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The office was very easy to locate. I didn't have any trouble finding it at all. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.