I trust their advice completely. I'm confident that my pet's health and safety is their top priority. They always listen very carefully to all of my input and concerns. All my pet's treatment decisions are made collaboratively instead of them just telling me what to do. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. This business is in one of the safest areas around . They've never used foul language. They always make an extra effort to be polite and courteous.