Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this veterinarian easy to reach in an emergency?
Yes, they answered my call right away