I have been meaning to do this for several years now, but just never took the time. We have had a couple of experiences with your facility and unfortunately it was because of very ailing, older cats. Dr. Hoover was the vet who took care of us and he was wonderful at helping us with our issues. I won't go into details of those, but I want to thank him so very much for helping us out with another issue we had about 2 years ago when we had a rescue kitten that had swallowed part of a nipple and had no idea of what to do. We couldn't afford to bring the kitten in and it was too small to actually do anything for it medically anyway.Dr. Hoover advised us on what to try and our little girl survived. It was one of the best Christmas presents we could of asked for, so thank you very, very much. Cheeka is doing very well to this day thanks to you and your advise. Sorry it took me so long to write this, but I have thought about you often when I look at her. Thanks again!!