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Dr. Carla Hernas

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Dr. Carla Hernas
Hernas Veterinary Clinic
(19 Reviews)
> Get Phone Number & Directions
1235 Gerling Street Schenectady, NY 12308
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this veterinarian use excessive foul language?
Not at all! They are always respectful and courteous
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.73.113
October 12, 2013
Was the waiting area spacious?
Yes, extremely spacious
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.19.84
October 11, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.59.238
September 30, 2013
We've been going to Dr. Hernas to care for our pets for over 20 years. She and her staff are kind, caring, and knowledgable. I wouldn't go anywhere else!
by Joanne xxx.xxx.43.135
July 30, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this veterinarian to others in his/her field that you have visited?
There is no comparison!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this veterinarian?
Yes! It was effortless!
Did this veterinarian use current and safe equipment?
Yes, the equipment is very advanced!
by Anonymous xxx.xxx.126.36
June 13, 2013
Would you recommend this veterinarian to others?
I Already Have
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Mark xxx.xxx.159.161
March 25, 2013
I would recommend this office and the people who work there. Everyone I've met is friendly, professional and flexible . Dr. Hernas is helping me work through a chronic, mysterious problem with my cat and is sensitive to fact that multiple tests are a financial burden to the owners. She used her experience and diagnostic ability to creatively help the situation with out breaking the bank.
by Kaye xxx.xxx.86.91
January 15, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this veterinarian easy to reach in an emergency?
Absolutely! I can always count on them
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Charlie P. xxx.xxx.147.122
November 29, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were concerned about my pets health and well being and called back to see how they were doing after the visit.
by rjsjsn xxx.xxx.33.68
July 09, 2012
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Map and Directions
1235 Gerling Street, Schenectady, NY 12308