All my concerns were put at ease when they answered all my questions clearly and thoroughly. They go out of their way to make me and my pet feel as comfortable as possible. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.