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East Texas Pet Emergency Clinic

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Longview, TX

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East Texas Pet Emergency Clinic
East Texas Pet Emergency Clinic
(12 Reviews)
> Get Phone Number & Directions
812 Gilmer Road Longview, TX 75604
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I've taken three cats here over the past ten years for various problems. In each case, the folks at the clinic have been patient and thorough. There is a premium cost to having such good care available "after hours", however.
by CatDaddy xxx.xxx.161.1
November 09, 2017
They are great!!!
by Brittany xxx.xxx.120.108
January 09, 2016
I had a minor emergency with my 10 year old dog while traveling and was referred to this clinic by another clinic. I arrived at 5 pm on Saturday and although the wait was a bit long, that was understandable as theuy take more serious cases first. But the receptionist was very friendly and helpful then the vet assistant I saw was outstanding, Lauren. She went out if her way to talk to me as did the Dr when she came in. They spent a very long time with me, did a thorough exam and answered all my questions. Although they had several other emergencies going on, she spent as much time as I needed to go over everything with me and addressed all my concerns. I would HIGHLY recommend this clinic. Entire staff outstanding and very reasonable charges for an after hours emergency clinic.
by Rebecca Tennant xxx.xxx.69.194
September 14, 2015
I would like to thank Dr Pina and staff for everything they did to help my Cooper. I was treated with respect and they answered all my questions and never turned me down when I needed help. Thanks for being there during our hard time..
Lisa and David Murphy
by Lisa Murphy xxx.xxx.170.50
June 27, 2015
I phoned on april 19 for a pet emergency at 11am The receptionist was rude and unknowledgeable, The office opened at 1 on Saturday {this is emergency hours}.The receptionist could not even give directions to the clinic from loop 281 and she seemed put out that I phoned early. I quickly decided this clinic was not doing an emergency on my dog with a first impression from a staff member that was rude and acted like I imposed by calling before hours,,This is an emergency clinic I would stay away
by callie xxx.xxx.154.169
April 19, 2015
We called and was told they were too busy and we would have to go to Tyler or Shreveport by the receptionist that answered the phone! She said if we just showed up it would be hours before anyone would talk to us.
by Kathy thomas xxx.xxx.10.160
November 02, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this veterinarian rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms well-stocked at this provider's office?
Ok
Does this provider remember you by name?
No
by Anonymous xxx.xxx.12.204
November 02, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.14.107
July 19, 2013
by Anonymous xxx.xxx.8.87
July 17, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.83.55
June 14, 2013
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Map and Directions
812 Gilmer Road, Longview, TX 75604