Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said