I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I've already been recommending them to everyone I know. I know that any pet would benefit from their care. They put in the extra effort to make me and my pet feel valued and important.