In a word? Pathetic. Service kept getting worse, and finally after 'the last straw': their comment after pathetic cat baths that did NOTHING for their fleas/skin problems, they said I had to wait a couple weeks for it to 'take'. Which is total crapola. Just total lies. Then when pathetic groomer Cee's took over the biz when old man Corker finally lost his vet license for incompetence (yet they didn't change the sign) they tried acting bossy and cocky. That place will soon have a For Lease sign out front. NEVER waste your time with those jerks.