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Companion Animal Clinic - Grooming & Cat Lodging Available

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Companion Animal Clinic - Grooming & Cat Lodging Available
Companion Animal Clinic - Grooming & Cat Lodging Available
(5 Reviews)
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726 West Military Avenue Roseburg, OR 97470
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.166.120
February 09, 2014
I took my rare breed pup in for her visit and a "Lepto" injection. They did not tell me nor give me any document stating there could be a side effect. I thought my puppy was going to die later that day and even rushed her to an after hours vet clinic elsewhere. I later found that "Lepto" injections have killed pets. A week later I got a letter stating they no longer wanted me as a client because 1) I used foul language towards the staff and doctors 2) They gave me a document on Lepto side effects. LIES! This was due to one person named Teresa. The Doctor and managing partner did not contact me to find the truth. They lack compassion towards people, do not know how to handle conflict, and do not follow protocol when it comes to communicating with clients which is a big No-no. I am still waiting for an apology from them and still have yet to hear from them. I will pursue legal action. I am a business professional from Eugene and discussed this issue with a few vets that I know and they all agree what this practice did was a total failure. Stay away from this vet clinic if you love your pet.
by Harper xxx.xxx.245.134
December 09, 2013
Would you recommend this veterinarian to others?
Yes
Does this veterinarian offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.69.2
June 01, 2013
Was this provider late to your appointments?
No, they were on time
Did this veterinarian use excessive foul language?
Not at all! They are always respectful and courteous
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.73.108
November 29, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did they follow up with you after your appointment?
Yes.
Did this veterinarian prominently display their diplomas or business license?
No, I never saw one
by Anonymous
March 09, 2012
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Map and Directions
726 West Military Avenue, Roseburg, OR 97470