Personally, I can fully attest to that, the staff at Baseline Animal Hospital are 100% animal lovers. For example, they only charged me for Shine's rabies vaccination, but didn't for the examination. Staff, courteous, professional, & most of all inspire's trustworthiness. To whomever is reading this review? Avoid taking your loved one to Skylark Animal Hospital as they differ completely from Baseline's qualities. Not to mention I waited 1 hour & 21mins. in the lobby. Then another 12mins. in the exam room waiting to see the doctor. In summation, Skylark wanted to do costly & unnecessary tests on my precious baby girl Shine.