Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always take that extra step to make me feel special. I always enjoy my appointments here.