B & R Veterinary Clinic

B & R Veterinary Clinic
B & R Veterinary Clinic 532 Trail Side Drive De Forest, WI 53532
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Value
5 star average for Value
Recommended
5 star average for Recommended
Expertise
4.5 star average for Expertise
Years ago, I brought a male dog here to be neutered, he was so butchered by the vet, Dr. Hetrick, that I never brought another of my dogs to her again - until recently. The dogs I brought in for routine checkups apparently had ear infections and needed haircuts (no mats, honestly). $300 for exams, some shampoo and a med for ear infection. She was so upset and petty that she didn't get a followup appointment from me that she called animal welfare to have them check on the pets. She doesn't care about the animals, just wants more money and will go to the pettiest, greediest ways possible. You can trim your own dogs if you have clippers, you can buy the pet meds online. This is the meanest, pettiest, greediest vet that I have ever come across, she is horribly desperate for business. Go anywhere else first.
by D Hill xxx.xxx.63.202
November 03, 2020
We have had nothing but remarkable service from Dr. Hettich! Not only does she take her time with each patient, she truly cares for the animals under her care. I have never had a more complete checkup for one of my animals. It was like taking a baby in for their first appt. She checks everything! She makes sure that not only your pet is comfortable, but that you are as well. We've taken multiple animals to her and will continue to do so! Awesome vet!
by B and the gang xxx.xxx.78.123
June 15, 2016
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does this provider offer flexible appointment times?
Mostly
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.200.83
June 03, 2014
I loved that they took their time with my pet, and didn’t rush the appointment at all. They made sure my pet was relaxed and that all my questions were answered. They always return my phone calls within a day or so. I've never had to wait long. I would go to them over any other veterinarian. I've never doubted their abilities. appreciated that they took the time to create a sterile environment for their patients. I loved that they thoroughly explained the risks and benefits of my pet's treatment. I felt much less nervous about starting my pet's treatment, when I knew what to expect. LaVonne is THE most caring, compassionate, gentle, understanding, helpful, loving, kind, intellegent veterinarian I know. (Ank I was employed by the UW Veterinary School!) I can not thank you enough for all that you do and all that you are. YOU, your kids and staff are absolutley awesome! It would be nice if all Veterinarians were as compassionate as the staff at B & R.
by Deana Peerson xxx.xxx.199.65
March 11, 2014
Was the waiting area spacious?
No, multiple people had to stand
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.141.225
December 30, 2013
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
March 22, 2011
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