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Animal Medical Center-Starkville

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Animal Medical Center-Starkville
Animal Medical Center-Starkville
(1 Review)
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113 Highway 12 West Starkville, MS 39759
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(1 Review)
I am warning every person- NEVER EVER GO HERE OR USE THIS FACILITY FOR BOARDING OR CARE. We had our dog stay here for 3 nights this past weekend and our dog was returned to us severely dehydrated, bleeding from several sores on his paws, lost roughly 10 pounds, and had a broken gentle leader hanging around his neck. When we showed up at the facility they just took him from us and said we were unable to see the area of boarding (this should have been the first red flag) and took our 11 month old great dane with his brand new gentle leader away. I packed him a bag full of his toys, a blanket that smelled like home, peanut butter (in case it was needed to tempt for food) and a case of his food. All weekend we heard absolutely NOTHING. When I called Monday to ask how it went and let them know when we would be there they said “Well I am not back there but I haven't heard anything so I think it went fine”. No. You need to go back there and find out. When we arrived back, our dog still had his gentle leader around his neck but the part that went around his nose was BROKEN in half. When asked about this, they tried to blame it on the dog for pulling. Our dog, although still in leash training, is unable to snap the nose guard in half. After digging more, they said they have no idea what happened over the weekend and never even talked to the weekend supervisor and gave us his cell and said we could contact him ourself. UNPROFESSIONAL. Well, come to find out the weekend worker “doesnt like to mess with harnesses” so he left the gentle leader on ALL WEEKEND. This makes us believe that the harness was either chewed off by our dog so he could be free from it, or it got caught on something in the cage and they had to cut him free. When asked if there was any video recordings so we can know for sure if we needed to be concerned about his safety they LAUGHED and said they had no cameras. When asked about why it looks like he lost so much weight they said they were again unaware of what happened this weekend but it might be because dogs get anxious the first time away and dont eat. Understandable, but then why were we NEVER made aware of this and the only reason we found out was because we had to push them and ask? I would hope that if my 140 lb dog who eats 8-16 cups of food a day wasn't eating, some effort would be made to entice him like I don't know using the peanut butter I packed him? Instead they just let it go and never mentioned it. When we asked the weekend worker about this he said “it's not my job”. It's not your job to take care of our dog we are paying you to take care of at a veterinary clinic?? Huh?? The sores are obviously from him being in a crate that was too small for him which caused major rubbing. Also, all the items I packed to make my dog somewhat more comfortable while we were gone were never used. If you want a place that will throw your dog in a crate, fill up their bowls every now and again, and then take him out once or twice to go to the bathroom then this is the place for you. But if you care about your animal in any way shape or form, GO ELSEWHERE.
by Anne xxx.xxx.249.105
April 27, 2021
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Map and Directions
113 Highway 12 West, Starkville, MS 39759