All Pets saw my cat the day I called, which I appreciate.The problem was that after taking my cat he was diagnosed with FIV, and the receptionist not Dr. Billiar called me to recommend euthanasia. When I asked about FIV she (the receptionist) told me to look it up on the internet. Never met Dr. Billiar and I don't plan on it , they gave no indication that they cared at all about my fuzzy lil fellow. So now to my second vet and all indications are that his illness is not FIV related even though he is not out of the woods yet.