I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They use some of the most current and safe equipment I have seen in a plastic surgeon's office. They take every precaution to make sure patients receive the highest level of care possible. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.