Jane Ellen Keenan, DVM

Jane Ellen Keenan, DVM
Preferred Veterinary Care 2101 Greentree Road Pittsburgh, PA 15220
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Does not respond to phone calls. Cannot get answers, very frustrating!
by anonymous xxx.xxx.172.98
July 03, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Were you confident that your pet was safe in this veterinarian's care?
Yes
Did this provider answer all of your questions?
Mostly
Did this provider show attention to detail?
Absolutely
by Anonymous xxx.xxx.11.205
April 05, 2014
Did this provider use excessive foul language?
No
Does this provider promptly return your phone calls?
Yes
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
Yes.
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous xxx.xxx.21.4
July 29, 2013
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did this veterinarian use current and safe equipment?
Yes, the equipment is very advanced!
Did you experience unnecessary pain during your visit?
No
Was the waiting area spacious?
Yes
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.197.133
February 01, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was the waiting area spacious?
Yes
Does this veterinarian promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by caitlin xxx.xxx.229.180
January 07, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.174.81
November 30, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.147.152
November 16, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.183.253
October 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Ellen xxx.xxx.204.117
July 25, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this veterinarian use current and safe equipment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 16, 2011
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