They crushed the cartilage in my ribs on my second appt. I asked for X-rays to be taken 3 times to make certain I didn't have a broken rib. Knowing the pain I was in he refused to take X-rays. I went to a medical Dr. And had X-rays taken. My ribs are not broken but the cartilage is crushed. I called to cancel my next chiropractic appt., told the receptionist what had happened and her response was "Oh, that's too bad!" I have never heard from the Dr. that hurt me or the Dr. that owns the clinic.