AWFUL! AVOID LIKE THE PLAGUE! First of all, they "con" people into writing good reviews, because for every positive review you write, you get 50% off any service. So don't believe the good reviews - they're basically bought. They prey on the ignorant and poor. I've been going to chiropractors and massage therapists for years, and this one was just around the corner from where I live. I had a 30 minute massage gift certificate because when I bought a 60 minute massage for my husband a few months ago, he shows up in the morning and no one was there. He waited for almost an hour. So we got a complimentary certificate. I should have just asked for a refund.
Go there, and the place it PACKED on a Saturday morning with people who obviously can't afford legitimate health care. First of all the admin was SUPER rude because she kept looking at me skeptically and asking me where and how I got the gift certificate. I told her MULTIPLE times that I got it because of my husband, and she said she "didn't recognize his name." Uh...oh...it was 3 months ago. Does it really matter anyways?? I just want a massage!!
Was made to wait for about 15 minutes before being called in....to meet with the doctor. OMG - I just want my massage! He proceeded to give me a scare tactic lecture about how I could have arthritis in my vertebrae and if it's not caught early it's not reversible. I just sat quietly and listened and said I didn't have any questions.
Went out to wait again, and finally was called in by a big, burly, unkempt, older man. I just wanted a neck and shoulder massage, and this guy was the WORST!!!! He literally talked through the entire 10 minutes I endured before getting up and leaving. He LITERALLY SAID TO ME: "I HOPE YOU'RE NOT IN HERE TO RELAX, BECAUSE THIS ISN'T GOING TO BE A RELAXING MASSAGE, I'M JUST GOING TO ASK YOU A SERIES OF QUESTIONS." ??????? I kept asking nicely to JUST have a quiet, relaxing massage, but this guy wouldn't shut up! He asked me about 35 questions (NO JOKE!) in 10 minute.
Finally I said firmly that I JUST wanted a massage, NOT a consultation and that I wasn't coming back for therapy, so PLEASE just do the massage! His response? "Oh, well you should have clarified that in the first place." WHAT?!?! Isn't that why people come in for a massage?? To relax?!?!
After about 30 seconds, this guy has the nerve to say, "You seem very convicted in the things you feel you like and don't like. Would you say you're a very stubborn person who doesn't like to do things they don't want to do?" I just laid there for a minute, and said "I don't know how you want me to answer that or how that's prevalent." He said, "Just answer the question, yes or no - do you consider yourself a stubborn person?"
That was the point that I got up and left. INSULTING, RUDE, UNPROFESSIONAL, AND PROBABLY GOT ABOUT 5 MINUTES OF A "REAL" MASSAGE. Which consisted of him kind of awkwardly poking my shoulder blades. I wouldn't be surprised if this guy didn't even have a real massage therapy license.
Long story short - this was the biggest JOKE of an office I've ever been to. Avoid at ALL costs, even though they may be cheaper or offer incentives. You get what you pay for.