Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider maintain a professional appearance?
Yes, he/she looked very professional