They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They barely acknowledged me and rushed me in and out of the office. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.