Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!