They were absolutely amazing and make others in the same field look like beginners. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.