They gave me sufficient information to make a decision about my treatment plan. I was given a polite greeting when I walked in. It was nice to be acknowledged. They never left me for an extended period of time and I never felt ignored. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They were friendly and made me feel at home.