Directory > Providers > Mental Health Practitioner > Psychologist > CA > San Jose > Santa Clara Valley Medical Center - Emergency Psychiatric Services, Mental Health Department > Reviews

Santa Clara Valley Medical Center - Emergency Psychiatric Services, Mental Health Department

Nearby

Psychologists

LifeStance Health

San Jose, CA

Janie Hong, Ph.D.

Palo Alto, CA

Allison Thompson Ph.D.

Palo Alto, CA

Athena Robinson

Palo Alto, CA
Get Featured on Wellness.com > Learn More
Santa Clara Valley Medical Center - Emergency Psychiatric Services, Mental Health Department
Santa Clara Valley Medical Center - Emergency Psychiatric Services, Mental Health Department
(17 Reviews)
> Get Phone Number & Directions
820 Enborg Court San Jose, CA 95128
Add a Review

Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
It serves its purpose--barely. There are no real beds, the food is atrocious, and the staff--especially doctors--range from rude to hostile and cruel.
by Rebecca xxx.xxx.95.14
December 04, 2012
I was sent here thinking it was an outpatient walk-in clinic. The intake woman misunderstood one of my answers to a survey question and put me on hold without good reason, because she wouldn't take the time to let me explain one on the multiple choice answers in the form. I was held for 24 hours without food because I'm a vegetarian and they didn't have time to accomadate that I guess. It was hours before I saw a social worker or doctor. In the time I waited I was ejaculated on by a complete stranger. There was another patient who followed me around the room masturbating and yelling at me in Vietnamese. When I tried to get help from staff they laughed about it and joked that someone had a crush on me. They yelled at me for crossing the yellow line when I was trying to get away from him. Finally I gave up and sat down crying and he pulled down his pants and finished. Staff pretend not to notice. I went to the bathroom to wash off and was attacked by a large woman wearing heart shaped sunglasses who was angry at me because she thought I raped her when she was 7. Every time I tried to use the bathroom she would burst through the lockless stall door again. Every chair I tried to sit in she would scream at me for sitting in her chair and throw anything that wasn't bolted down.
When I finally saw a doctor she had the audacity to ask me why I was so agitated.
The facility was filthy. Biohazardous conditions almost unavoidable with chairs that smelt like urine and vomit. One of the recliner beds had blood on it.
This place should be shut down.
by Patientnumber88 xxx.xxx.232.187
October 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by melissa xxx.xxx.191.43
September 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.68.248
August 31, 2012
Did this psychologist rush your appointment?
Not too much, but somewhat
How would you compare this psychologist to others in his/her field that you have visited?
Fairly Average
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
December 11, 2011
Did you spend a lot of time in the waiting room at this psychologist's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
July 29, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
March 28, 2011
Add a Review
Map and Directions
820 Enborg Court, San Jose, CA 95128