He paid close attention to me and my questions were answered. I was very satisfied with my visit. He was helpful and I left feeling encouraged. There was no receptionist just a waiting room. But wait time was short and Mr. Ruben came to the waiting room and escorted me to his office. His office was small but comfortable. Mr. Ruben is one of a group of therapist. The office was easy to locate. I didn't have any trouble finding it at all.