Kris Geno, the owner of RTT Associates, refuses to processes things with her clients when they raise any problems with her. She cannot and will not ever admit if she is ever wrong, uses deceptive tactics when answering her clients questions, and gives terrible advice. She has refused for 2.5 years now to process things I brought up even though my probation officer told me to process them with her. She also, at times, has the mentality of a police officer instead of a councelor. I don't understand that a client is suppose to process things with their counselor but a counselor can just refuse???? That is almost the defintion of what a counselor does.