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Robert G Arias PhD

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Robert G Arias PhD
Robert G Arias PhD
(6 Reviews)
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6940 Van Dorn Street Suite 201 Lincoln, NE 68506
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
2 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
I saw Dr. Arias over around a six month time period. He is very busy, as he once explained, when I finally addressed that my appointments starting ten to fifteen minutes late, but always ending at the exact time, were not okay with me. I didn't feel that he was fully engaged at all times, though I attempted to make things as easy as possible, by taking notes and shortly updating the last meeting before we began.

Dr. Arias is credible in his field of study, and has many hours under his belt in his field. He often serves as an expert witness in court, according to him. I thought we had a workable relationship. Our main problem is that he is an atheist and I am a Christian, so because he believes in no things "mystical," as he would describe anything outside the realm of science, we did not match up as well as I would have liked.

I was not credited for a payment I made in 2015. I attempted to straighten it out. I always arrived ten minutes ahead of schedule in order to make payment, before I "assumed" my appointment would begin. On the occasion I paid cash, and did not collect a receipt (my bad,) about four months later I was billed for that "missed payment." Since I didn't have a receipt, I was aware that I would have to pay it, but my new co-pay at the beginning of the year had increased, and that was the amount they charged me. Not the amount of the service date. Somehow they decided to add another ten dollars to that after I discussed it with them.

I finally left due to appointments being changed, then attempts to fit me in for a one-half hour appointment with only an hour's notice, amongst other appointment problems. As he said, Dr. Arias is a very busy man. He is his own priority. And evidently, those co-pay dollars were of more importance to him, than I was. A sad ending, for what could have potentially been a good relationship, had he more reliable office staff.

Blessings to all. I hope this much information helps those looking for assistance to make the best choice.

by R O xxx.xxx.212.171
July 15, 2016
Excellent service and caring Dr. Would highly recommend!
by Karen xxx.xxx.62.162
September 24, 2015
Did you leave the office feeling satisfied with your visit?
No
Was the psychologist friendly?
Absolutely Not!
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
Did you leave the office feeling satisfied with your visit?
No
Were handicap accommodations well done?
No
by Anonymous xxx.xxx.247.84
April 30, 2014
Would you recommend this psychologist to others?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.245.8
January 06, 2014
Was this provider's office clean?
It was satisfactory
Was this provider's staff friendly?
Not Really
Did this psychologist rush your appointment?
Yes, I barely had any time to ask questions
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were you able to relax during your appointment?
No, I was on edge
by Anonymous xxx.xxx.231.200
March 25, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this psychologist late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 27, 2011
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Map and Directions
6940 Van Dorn Street Suite 201, Lincoln, NE 68506