Riverwood Center Community Mental Health

Riverwood Center Community Mental Health
Riverwood Center Community Mental Health 115 South Saint Joseph Avenue Niles, MI 49120
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Does this psychologist promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.238.133
November 18, 2012
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.123.163
October 12, 2012
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They gave about the same level of care as others I have been to for the same problem. I found parking right away at their office, and it was right next to the entrance. I usually have to leave early to find parking at other offices I've visited but not here.
by Anonymous
July 09, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
March 07, 2011
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