They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was easy to get the appointment time that worked for my schedule. They treat all their clients with respect and dignity and always make an extra effort to be polite and courteous. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.