Elizabeth Penland

Elizabeth Penland
Elizabeth Penland Phd 4011 Barbara Loop 207 Rio Rancho, NM 87124
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
I have worked with Dr. Penland for years and she is an amazing psychologist who has helped me improve my life and the state of my mental health considerably.
by Chloe xxx.xxx.62.104
November 19, 2019
It was impossible to get an appointment at their office. My daughter saw Dr. Penland and was satisfied. When I called to make an appointment for ADHD testing they refused to see me, unless I paid $900.00 up front, because they had a problem with our Insurance. We have Blue Cross Blue Shield. Our insurance does except her in our plan and will pay for testing that needs to be done. The lady I spoke to, she did not give me a name, even said they may have coded it wrong. Duh! If you code things wrong insurance will not pay. My son was tested for ADHD with a doctor out of out network which we had to pay for and the bill came no where near $900.00 I strongly suggest patients find another doctor one more reasonable with the prices.
by Michelle xxx.xxx.186.27
June 20, 2014
Did this provider answer all of your questions?
None of my questions were answered
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.47.1
August 14, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.118.168
July 16, 2012
Was this provider's staff friendly?
No, they were rude
Were the waiting room chairs comfortable at this psychologist's office?
They were average
Was this psychologist's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Would you recommend this psychologist to others?
Absolutely Not
by Anonymous
January 10, 2012
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was it easy to make an appointment with this psychologist?
I waited longer than I wanted to, but it wasn't terrible
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
August 10, 2011
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