Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I've never had to worry about them being understaffed or not being able to help me right when I need . Vicki was able to connect with my grown son and he went to her ofr issues Medical and emotional she did more for his growth then anyone in his past. after 3 years he has a relaps on brieking up with a girl we was going to marry when I called she was like I will work with him concered and seems to really be glad to meet up with him again like a friend would.